Governance you can hold us to
Across 340+ locations in four countries, the way we run DeliGroup is as carefully managed as the services we deliver. Our governance framework sets clear lines of accountability and holds every decision to the same standard, from the boardroom to the kitchen.
How we govern
DeliGroup operates with transparency and accountability at every level. Our governance structure sets clear lines of authority; the Board provides regular oversight of direction and performance; we communicate openly, manage risk and monitor compliance continuously, and apply one ethical framework across all business activity.
How we expect everyone to behave
Our Business Conduct Policy sets out what we expect from every employee, contractor, and business partner. It covers ethical practice and honest decision-making, conflicts of interest, compliance with the laws of every market we operate in, respectful and anti-discriminatory conduct, fair competition, anti-corruption, and our health, safety, and environmental responsibilities.
Group Legal and Compliance Team
How we stay compliant
DeliGroup runs a compliance program built on a risk-based approach: we identify where risk sits, assess it, and manage it before it becomes a problem. We maintain policies for every major risk area, train our people, monitor and test controls, and, when an issue surfaces, investigate, remediate, and use what we learn to make the program stronger.
How concerns reach us
FaceUp: confidential reporting, 24/7. Anyone can raise a concern anonymously, through several channels, in their own local language. Every report is investigated independently, and we protect the people who come forward from any retaliation.
How we hold our suppliers
Our Supplier Code of Conduct sets clear expectations for every supplier and partner: ethical business practice and anti-corruption, fair labour and human rights, our health, safety, and environmental responsibilities, the food safety and quality standards our work depends on, and compliance with the laws of the markets we share.
